Job performance and retention can suffer due to lack of benefits like backup child care, a new survey from Care.com Workplace Solutions has found.
The "Better Benefits" survey from Care.com provides a detailed look at how employee benefits like child care, housekeeping and senior care planning have can have a direct impact on organizational performance by driving employee productivity and supporting recruiting and retention efforts.
The research found:
- 90% of employees have left work, and 30% cut back by 6 or more hours per week due to family responsibilities
- 41% of working parents say the lack of family assistance-related benefits has hurt their work performance
- 62% of employees would leave a job for better benefits
"Our research shows a direct correlation between family care benefits and workplace productivity, as well as employee recruitment and retention," says Donna Levin, co-founder and vice president of Care.com Workplace Solutions. "By recognizing the juggling act of parenting and work, and providing benefits like backup child care, employers have a huge opportunity to not only reduce employee absenteeism, but ultimately, increase workplace productivity too."
More Survey Insights
Changing Jobs for Better Benefits: Nearly two-thirds of respondents said they would likely leave their job for a comparable position at a company with better work-life benefits. Flexible work schedules and child care assistance were among the most frequently cited benefits for which an employee would change jobs.
Are Employees Happy with Their Benefits? Only 30 percent of respondents said they're "very satisfied" with their work-life benefits, and about 1 in 10 employees aren't satisfied at all. Women and parents are the least likely employees to be satisfied with their work-life benefits; in fact, they're about twice as likely to be dissatisfied with their benefits as men and employees without children.
Meanwhile, industry research has shown that employees who are happy with their benefits are the most likely to rate their company as a great place to work. And yet, according to MetLife only about half of employees say their company does a good job educating them about employer-provided benefits.
Care.com's Better Benefits survey found that employees, including those who say they're dissatisfied with their company's offerings, frequently undervalue their employer-provided benefits or are unsure about how their benefits work. So, by improving benefits communication, many organizations have the unique opportunity to improve engagement, loyalty and performance.
Working Parents Need #BetterBenefits
The "Better Benefits" survey data comes after Care.com’s second Cost of Care survey revealed another telling fact about working parents: Almost 70 percent say the cost of child care has influenced their career decisions.
The Cost of Care survey further revealed that 89 percent of working parents want family care benefits, yet 81 percent say their employers don't offer any and 60 percent say their companies don't appear to care about their child care needs.
Unfortunately, as the Care.com surveys and current industry research have highlighted, most working parents say they’re not getting the support they need from their employers.
New reports from Pew Research and a recent survey of Harvard Business School alumni have indicated Millennial women are struggling to balance families and their careers even more than generations before them. And a recent New York Times article and research from the Boston College Center for Work and Family have highlighted the struggles of Millennial dads in terms of living up to the equal partners and parents they want to be.
What Can Employers Do?
It's undeniable that family responsibilities are impacting the job performance and career decisions for the majority of the workforce. So what can employers do to help?
Employees identified backup child care, discounted/reimbursed care, help hiring a housekeeper, help finding reliable child care and long-term or tailored senior care planning as the top five family assistance benefits that would most improve their ability to do their job.
- Learn About Care.com's Workplace Solutions Benefits
- Download a Free Guide for Improving Benefits Communication
- Read More on How Backup Care Can Prevent Absenteeism